Event Details

SPEAKER: Deb Easton

Menu: TBD

Event Information: Meetings are generally held the third Tuesday of the month.
Questions: Email or call Valarie Nash  (330) 451-8670.
Suggestions for meeting topics and presenters are welcome.

Monthly Meeting Cost:
$20.00 Members
$25.00 Guests
$10.00 Honorary Members, Students & Transitional Members

A $20.00 fee is charged for checks returned for insufficient funds.

Deborah Easton, an interpersonal communication skills consultant for 29 years, inspires audiences with her unique perspectives of successful communication skills. She provides audiences with practical and effective advice for utilizing successful communication skills. Her techniques for one-to-one interactions or group communications provide positive results. Every speech and workshop is adapted to the individual needs of the client, providing a valuable training program within each unique organizational culture. Shehas delivered communications, coaching and team training to numerous local organizations such as Aultman Hospital, First Energy, FedEx, The Timken Company and US Chemical. Deb received her master's degree in speech communication from Kent State University where she taught communication courses in the Department of Communication Studies for ten years. She has also taught managerial skills courses in the graduate School of Management at Kent State University.

Topic:

Four generations co-exist in todays workplace. Each has its own definition of good customer service, motivational leadership, work ethic, organizational loyalty and communication style. Unfortunately, interpersonal conflicts can occur due to a lack of generational understanding. What is considered to be a respectful action by one generation may be perceived as an affront to another. This program focuses on reducing these potential intergenerational conflicts, instead maximizing the unique talents of each generation, and will:  

Provide brief descriptions of each generation’s work values and how
these values are formed,
• Describe the most common intergenerational conflicts and leadership
and HR’s role in handling them,
• Project future impact of the Millennial Generation’s workplace
expectations on turn-over, scheduling, process and culture, and
• Offer inclusion questions that future-focused organizations need to
discuss.
 

 "The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit."  

  Thanks to our September Sponsor: