Event Details

 CLARIFYING PERFORMANCE EXPECTATIONS

Speaker: Renee Shull, corporate trainer for the Alliance Career Centre

Bio:  Renee Shull, corporate trainer for the Alliance Career Centre, offers a variety of leadership development and management training.  She is a Certified Achieve Global Facilitator and a Certified LEGO SERIOUS PLAY Facilitator.  Renee has her Black Belt in Six Sigma and experience and expertise to address both the organizational and individual aspects of leadership and team development.

She has worked with clients such as the Teamsters, Canteen Services, American Greetings, Timken, Coca- Cola, Western Michigan University and American Cancer Society as well as government agencies.  Renee has been the co-chair of the Michigan State Human Resource Conference 2002, 2007 and upcoming 2013. She has her bachelors from Ashland University in Business Administration and her Masters in Business Management.

Topic:

Dealing effectively with significant performance or work habit problems and, when necessary, initiating the organization’s progressive discipline process is one of the biggest challenges leaders face. The session will help leaders with clarifying performance expectations.  This involves having routine, interactive discussions with an employee to identify responsibilites, priorities, measurable goals, and a performance-tracking plan.

The ability to set and reset performance expectations in a timely and straightforward manner is one of the manager’s most important skills. Handling conversations about performance expectations is a way to gain employee commitment and strenghthen the working relationship. Focus on revisiting objectives and tracking methods if priorities change.

This provides a practical method for describing five key actions for communicating performance expecations to employees.

Since effectively coaching an employee requires that measurable performance expectations already be in place, the program begins with practice in developing clear, measurable expectations.  Participants are asked to bring examples of performance expectations they have in place for at least one employee so they can work on “real” expectations they can then implement back at the job.

Menu:

Chicken Kabobs, Rice Pilaf, Mixed Vegetable, Salads and Cheesecake

"The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit."  

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