Event Details

Speaker: Amy Shannon

BIO:

Amy B. Shannon, President, Pinnacle Leadership Solutions, LLC, has specialized in Organizational Development, Human Resources and Training for over 20 years.  For the past thirteen years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries.  Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve clients throughout the Greater Cleveland Ohio area.  Prior to her OD work, she spent six years as a Human Resources Manager in service and manufacturing organizations, and then she moved into Director level positions with Western-Southern Enterprise and at Kendle International, Inc.  In both of these organizations, Amy built competency-based corporate universities that were recognized on a national level as well as noted numerous times in trade magazines.

Topic: Workplace Bullying

The Silent Epidemic - Almost Half of Your Employees Are Dealing with Bullies at Work

Unfortunately workplace bullies are a problem many people face. Unlike playground bullies who often, not always, resort to using their fists, workplace bullies generally use words and actions to intimidate their victims.

During the past decade in the United States, the issue has attracted media attention, legal attention, and union attention.  Recent estimates suggest that American businesses lose approximately $300 billion per year as a result of the loss of productivity, absenteeism, turnover, and increased medical costs due to the increased stress at work.

Bullying at work is the repeated, health-harming mistreatment, verbal abuse, or conduct which is threatening, humiliating, intimidating, or sabotage that interferes with work or some combination of the three.  We’ve all worked with employees who think they walk on water.  Their idea of collaboration is you doing most of the work and them taking most of the credit.  This bullying type sometimes referred to by the media as the Prima Donna falls into one of the three defined types – the Chronic, Opportunistic and Accidental Bullies.

The presence of bullying reflects the nature of humans as they interact at work. It is no disgrace that it occurs in your organization too. It would be rare if it did not. What matters most is what we as HR Professionals do when it is brought to our attention.

In our session, you will gain insight into the following topics:

• Identify warning signs of workplace bullying

• Highlight the types of and consequences of a workplace bully

• Learn to recognize the environment a workforce bully thrives in

• Discuss tips on HR’s role to confront, stop and prevent bullying at work

• Overview of the legislation on the horizon and legal aspects of workplace bullying

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